FAQs

What payment methods do you accept?

• We accept Credit/Debit Cards and e-Wallets for your convenience.

Can I modify or cancel my order after placing it?

• Yes, you can modify or cancel your order as long as the item hasn't shipped. Simply log in to your account to make changes.

What shipping options are available, and how long does shipping take?

• We use USPS for shipping, originating from Utah. Orders typically take 1-3 days to process and ship. Delivery times vary, ranging from 3 days to 2 weeks based on your location.

Do you offer international shipping?

• Yes, we do offer international shipping.

What is your return policy?

• We accept returns for damaged items and provide exchanges. Undamaged and unopened items can be returned as well.

How can I track my order?

• You will receive a tracking number via email once your order has been shipped.

Are there any promotions or discounts available?

• Yes, stay updated on promotions and discounts by following us on Instagram @happy_and_pappy.

Do you have a loyalty program or rewards system?

• Currently, we do not have a loyalty program or rewards system.

How can I contact customer support?

• For any inquiries, reach out to us on our contact page.

What do I do if I receive a damaged or incorrect item?

• Contact us immediately, and we will do our best to rectify the situation.